Terms and Conditions
Last Updated: 12-22-2025
Effective Date: 12-22-2025
1. Scope and Acceptance
1.1. These General Terms and Conditions ("Terms") govern the access, navigation, and use of the website www.post-go.com (the "Website" or "Landing Page") and the contracting of subscription services offered by POST-go, a commercial entity with its domicile in Miami, Florida, United States ("Provider", "we" or "our").
1.2. By accessing, browsing, or using the Website, or by requesting or contracting any service through it, you ("Client", "you" or "your") declare that you are of legal age, have the legal capacity to contract, and agree to be bound by these Terms, as well as by our Privacy Policy and Cookie Policy. If you are acting on behalf of a legal entity, you declare that you have the necessary authority to bind it.
1.3. The specific contracted service will be additionally governed by the Specific Subscription Terms presented at the time of contracting, which form an integral part of these Terms. In case of discrepancy, the Specific Subscription Terms shall prevail regarding the particular conditions of the chosen plan.
2. Service Description
2.1. POST-go provides social media management services through a platform that integrates and facilitates the use of the open-source software Postiz, among other tools. We provide hosting, configuration, support, and custom integration services around the Postiz software core.
2.2. We offer the following subscription plans:
- Basic Plan (Free): Includes access to the core management functionality for up to 5 (five) social media channels/profiles, basic custom integrations, and initial support for installation and setup. This plan has no recurring subscription cost but requires a one-time payment of an Installation and Initial Support Fee.
- Premium Plan (Paid): Includes all features of the Basic Plan, plus: management for up to 100 (one hundred) channels, unlimited team members, advanced custom integrations, priority support via a dedicated platform, and 2 GB of cloud storage for multimedia assets. This plan has a recurring subscription cost (monthly/annual) in addition to the initial installation fee.
2.3. Software License (Fundamental Clause): It is licensed under the Affero GNU General Public Licence v3.0 (AGPL-3.0). POST-go acts as a managed service provider, offering hosting, maintenance, and additional services for the unmodified version of the Postiz software, in strict compliance with said license. You agree that your use of the Postiz software through our service is subject to the terms of the AGPL-3.0 license.
3. Request, Pricing, and Payments
3.1. To contract a service, the Client must complete the request form on the Website, selecting the desired plan and providing accurate information.
3.2. Pricing Structure:
- Basic Plan: One-time payment of the Installation and Initial Support Fee at the time of contracting. No periodic fees are charged.
- Premium Plan: Payment of the Installation and Initial Support Fee plus the recurring subscription price (monthly or annual) according to the chosen option.
3.3. Payment Processing: All payments are securely processed through our payment platform, Authorize.net. By providing your payment method details, you authorize POST-go and Authorize.net to charge the corresponding amounts according to the selected plan and frequency.
3.4. Automatic Renewal (Premium Plan): The Premium Plan subscription will automatically renew at the end of each period (month or year) until canceled by the Client. Renewal charges will be made to the registered payment method.
3.5. Cancellation and Refunds:
- Basic Plan: The Installation and Initial Support Fee is non-refundable once the service has been activated.
- Premium Plan: The Client may cancel their subscription at any time through their control panel. Cancellation will be effective at the end of the current billing period. No refunds are granted for unused partial periods. The Installation and Initial Support Fee is non-refundable.
4. Client Responsibilities
4.1. The Client is solely responsible for:
a) All content (images, text, links, etc.) that they schedule, publish, or share through the Service.
b) Complying with the Terms of Service, Community Policies, and Advertising Policies of all connected social media platforms (Meta/Facebook/Instagram, X/Twitter, LinkedIn, TikTok, etc.).
c) Complying with all applicable local, national, and international laws and regulations regarding their content and marketing activities, including advertising, consumer protection, and intellectual property laws.
d) Maintaining the confidentiality of their access credentials to the POST-go platform and social media APIs.
e) Making backups of their content and data.
4.2. POST-go does not monitor the Client's content and is not responsible for consequences arising from content that violates third-party policies or the law.
5. Intellectual Property
5.1. Postiz Software: POST-go is not the owner of the Postiz software. Its intellectual property and licensing are governed by the AGPL-3.0.
5.2. POST-go Property: The POST-go website, its brand, logo, own documentation, integration designs, automated workflows, and any development or tool created separately from the Postiz source code, are the exclusive property of POST-go or its licensors.
5.3. Client Content: The Client retains all intellectual property rights to the content they upload, schedule, or publish through the Service.
By using the Service, the Client grants POST-go a limited, non-exclusive, worldwide license to host, store, reproduce, and transmit such content solely for the purpose of providing the Service.
6. Limitation of Liability
6.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
6.2. To the maximum extent permitted by law, POST-go shall not be liable for:
a) Data loss, service interruptions, or damages arising from the use of the Postiz software itself, changes in social media APIs, or the suspension of accounts by these platforms.
b) Any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunity.
c) The content published by the Client or the consequences of their non-compliance with third-party policies.
6.3. The maximum aggregate liability of POST-go, in any case, shall be limited to the total amount paid by the Client to POST-go in the last 6 (six) months for the service that gave rise to the claim.
7. Privacy, Data, and Cookies
7.1. The processing of the Client's personal data is governed by our Privacy Policy, available on the Website. By accepting these Terms, the Client consents to such processing.
7.2. POST-go implements security measures to protect data. However, the Client acknowledges that no system is 100% secure and is responsible for the security
of their own credentials.
7.3. We use cookies and similar technologies for the operation of the Website and to improve the experience. The use of these technologies is detailed in our Cookie Policy, also available on the Website.
7.4. Client Data within Postiz: POST-go, in its role as a managed hosting provider, does not access or process the data that the Client enters into their Postiz instance (social media credentials, scheduled content, metrics), unless strictly necessary for resolving technical incidents. The Client is the ultimate controller of that data.
8. Suspension and Termination
8.1. POST-go reserves the right to suspend or terminate access to the Service immediately, without liability and without prior notice, if the Client:
a) Materially breaches these Terms or the policies of social media platforms.
b) Uses the Service for illegal or fraudulent activities.
c) Fails to make corresponding payments within the established period.
8.2. The Client may terminate their account at any time from the control panel. Termination does not entail a refund of payments already made.
9. Governing Law and Dispute Resolution
9.1. These Terms and any relationship arising from them shall be governed and construed in accordance with the laws of the State of Florida, United States, without applying its conflict of law principles.
9.2. The parties commit to resolving any dispute first through good faith negotiations. If not resolved within 30 days, any controversy shall be submitted to binding arbitration in English, in the city of Miami, Florida, in accordance with the rules of the American Arbitration Association. The arbitral award shall be final and may be enforced in any competent court.
10. General Provisions
10.1. Entire Agreement: These Terms, together with the Privacy Policy, Cookie Policy, and Specific Subscription Terms, constitute the entire agreement between the parties.
Section 10.2. Modifications:
POST-go reserves the right to modify these Terms, service plans, fees, and policies at any time, for the following non-exhaustive reasons:
a) Changes in the functionalities, features, or policies of third-party applications and platforms with which our Service interacts (including, but not limited to, Meta/Facebook/Instagram, X/Twitter, LinkedIn, TikTok, Authorize.net, and the Postiz software under the AGPL-3.0 license).
b) Adjustments in operational costs, payment processing fees, or applicable taxes.
c) The evolution, improvement, or update of our own products and services.
d) Changes in the applicable legal or regulatory framework.
Section 10.3. Notification and Effectiveness of Changes:
a) For new Clients, changes published on the Website will be effective immediately for contracts made after the publication date.
b) For existing Clients, POST-go will notify any substantial change that negatively affects their rights or obligations (such as significant price increases,
substantial reduction of key functionalities, or changes to the limitation of liability) at least 30 (thirty) days in advance by email or via a prominent notice in the Service control panel.
c) The Client agrees that continued use of the Service after the effective date of the modified changes constitutes acceptance of them. If the Client does not agree with substantial changes, their only recourse is to terminate their subscription before such changes take effect.
10.4. Electronic Acceptance: By checking the box "I accept the Terms and Conditions" and completing the service request, the Client bindingly accepts these Terms. This electronic acceptance has the same legal value as a handwritten signature under ESIGN and UETA laws in the U.S.
11. Contact Information
For any questions about these Terms, contact us at:
POST-go
Address: 66 West Flagler Street Suite #900 Miami, FL. 33130
Email: legal@post-go.com